Workday Consultant - Partner Lead

hackajob is partnering directly with Kainos to hire for this role.
Join Kainos and Shape the Future
At Kainos, were problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether were transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.

We believe in a  people-first culture , where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, youll be part of a diverse, ambitious team that celebrates creativity and collaboration.

Ready to make your mark?  Join us and be part of something bigger.
Main purpose of the role & responsibilities in the business
As a Consultant in the Workday Product Business Unit at Kainos, you will be the primary technical point of contact for our Partners and arecognised

Pay Transparency Analyzer (PTA) expert, ensuring our Partners are equipped,informed and supported to succeed with Kainos PTA. You will own the technical relationship with Partners, manage the documentation and enablement materials they rely on, and act as the bridge between our Partners and Kainos Services, Support and Product Development teams.
This is a role with a clear growth path. As you build deep product and Partner expertise, the role will evolve towards a Customer Value Manager (CVM) remit  becoming a trusted advisor who drives PTA adoption, customer satisfaction,growthand retention. We are looking for someone who combines genuine technical depth with strong relationship-building skills and the commercial curiosity to grow into a value-management role over time.

Some travel will be expected.
Your responsibilities
Initial focus  Partner technical enablement
PTA expertise  Act as a subject-matter expert in Pay Transparency Analyzer (PTA), providing authoritative technical guidance and first-hand product knowledge to our Partners and internal teams.

Partner technical contact  Be the direct, day-to-day technical point of contact for Partners, answering queries,troubleshooting and ensuring Partners have what they need to deliver successfully with Kainos PTA.

Documentation ownership  Own,maintain and continually improve the documentation, training materials, userguidesand sales enablement materials provided to Partners, ensuring content is accurate,current and fit for purpose.

Onboarding and tenant setup  Support the onboarding of new customers and Partners, contributing to operational frameworks, technologydeploymentand Workday tenant setup for PTA.

Bridging the gap  Be the liaison between Partners and all Kainos PTA functions  Services, Support and Product Development  ensuring a seamless Partner experience and proactively surfacing and resolving any issues. Maintain effective communication channels with Workday across all aspects of Pay Transparency, including support,releases and outages.

Issue management  Manage escalations and work closely with technical support teams to resolve platform-related issues swiftly,maintaining open communication andtimelyresponses.

Customer/Partner advocate  Channel Partner feedback into Kainos Product and Development teams to improve the Kainos PTA offering, advocating for Partner needs in roadmap planning and enhancements.

As the role evolves  Customer Value Management
Proactive Customer Success and Value Management  Build andmaintainstrong, long-term relationships with key stakeholders, including HR and IT teams. Conduct regular check-ins and proactively manage a portfolio of customers to drive long-term success and value from Kainos PTA,identifying where value is not beingrealisedand taking corrective action with internal teams.

Workday Roadmap  Develop a clear understanding of each customers…