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Hybrid CX Analytics Lead: Customer Journey Insights

Job in Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: Norton Blake Limited
Full Time position
Listed on 2026-09-29
Job specializations:
  • IT/Tech
    Data Analyst, Business Systems & Technology Analysis, Business Intelligence, Data Science Manager
Job Description & How to Apply Below

Norton Blake Limited is seeking a Customer Journey Analytics & Experience Measurement Specialist to drive the development of customer journey analytics and digital experience measurement. You will collaborate with Experience Managers, Product Owners and Data & Analytics teams to define meaningful measures and improve dashboards and roadmaps.

The role focuses on establishing a robust CJA dashboard, improving data tagging and data quality, and ensuring customer experience performance is measured

The Hybrid CX Analytics Lead:
Customer Journey Insights role at Norton Blake Limited is now open for applications in United Kingdom.

This opportunity is part of our work in Management & Operations, IT & Technology.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Hybrid CX Analytics Lead:
Customer Journey Insights role in the description above.

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