Service Transition Project Manager

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, Out Systems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services.

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, Out Systems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services.

We’re an award-winning employer reflecting how our employees are at the very heart of what we do:

• UK & Ireland's premier AWS, Microsoft & Oracle partner
• 3300+ strong, €350/£300m revenue business
• 10+ years as a Great Place to Work in Ireland & UK
• Best Workplace for Women in the UK & Ireland by GPTW
• Best Workplace for Wellbeing in the UK by GPTW

We’re a core values driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!.

We are looking for a highly skilled and dynamic Service Transition Project Manager to join our team.

In this role, you will be responsible for the end-to-end delivery of projects and transition initiatives
, leading activities from initiation, planning and governance through to implementation, service introduction, operational readiness and successful handover into support.

You will work across business, operational and technical teams, managing project scope, schedules, budgets, resources, risks, issues, dependencies and stakeholder engagement to ensure successful project delivery and business outcomes.

You will lead a broad range of initiatives including service transitions, technology deployments, operational change, service improvements and transformation projects, ensuring delivery is aligned to strategic objectives and customer requirements.

You will support clients and internal stakeholders across all aspects of project delivery, including requirements gathering, planning, governance, financial management, service acceptance, go-live activities and project closure.

SC Eligible/Active SC Candidates may apply.

• Lead the successful delivery of projects and transition initiatives across the business, ensuring objectives, timescales, budgets and quality expectations are achieved.
• Define and document project scope, objectives, deliverables, schedules, budgets, assumptions and success criteria in collaboration with customers and stakeholders.
• Develop and maintain project plans, RAID logs, governance documentation, status reporting and stakeholder communications.
• Manage project risks, issues, actions, dependencies and decisions to ensure successful outcomes.
• Coordinate cross-functional teams, suppliers and stakeholders throughout the project lifecycle.
• Drive effective project governance and ensure compliance with agreed delivery methodologies and standards.
• Lead the development and execution of service transition and operational readiness strategies to ensure seamless onboarding of new or changed services.
• Lead the coordination and delivery of controlled and governed service introductions in line with best practice, agreed service standards…