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SIAM Problem Analyst: Root Cause & Service Stability

Job in Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: Capgemini
Full Time position
Listed on 2026-10-06
Job specializations:
  • IT/Tech
    IT Business Analyst, IT Support, Systems Analyst, IT Specialist
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Capgemini is seeking a SIAM Problem Analyst to own end-to-end problem management across a multi-supplier IT environment. You will drive root cause analysis with suppliers and internal teams, manage problem records, and deliver permanent fixes to reduce incidents and improve service stability.

The role requires strong ITSM/ITIL knowledge, stakeholder management, and the ability to analyse trends to drive continual improvement.

For the SIAM Problem Analyst:
Root Cause & Service Stability position at Capgemini, we are reviewing applications now.

Full responsibilities and requirements are described in the listing above.

Learn more about the SIAM Problem Analyst:
Root Cause & Service Stability role in the description above.

We appreciate your interest in this position.

Join Capgemini and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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