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Strategic Incident & Knowledge Management Specialist

Job in Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: Capgemini
Full Time position
Listed on 2026-10-06
Job specializations:
  • IT/Tech
    IT Specialist
Salary/Wage Range or Industry Benchmark: 42000 - 65000 GBP Yearly GBP 42000.00 65000.00 YEAR
Job Description & How to Apply Below

Capgemini is seeking an SIAM Incident and Knowledge Analyst to coordinate Incident and Knowledge Management across a multi-supplier environment. You will ensure effective incident resolution and create reusable knowledge for faster service delivery.

You will monitor trends, maintain knowledge quality, and deliver governance-ready reports to drive service improvements. The role emphasizes collaboration with suppliers, internal teams, and stakeholders to enhance user experience and operational

For the Strategic Incident & Knowledge Management Specialist position at Capgemini, we are reviewing applications now.

Join us at Capgemini as our next Strategic Incident & Knowledge Management Specialist in United Kingdom.

We are currently recruiting a Strategic Incident & Knowledge Management Specialist for our team in United Kingdom.

This is a great role to take on the Strategic Incident & Knowledge Management Specialist role at Capgemini.

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