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Hybrid Lead D365 CRM & CCaaS Analyst

Job in Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: La Fosse Associates
Full Time position
Listed on 2026-10-07
Job specializations:
  • IT/Tech
    CRM Systems & Management, IT Business Analyst, Data Analyst, Business Systems & Technology Analysis
Salary/Wage Range or Industry Benchmark: 70000 - 90000 GBP Yearly GBP 70000.00 90000.00 YEAR
Job Description & How to Apply Below

La Fosse Associates is looking for a Lead Business Analyst to be a key player in a large-scale CRM & Contact Centre Transformation programme. The role involves leading a team of Business Analysts and collaborating with technology stakeholders to define and deliver requirements across Microsoft Dynamics 365 CRM and Contact Centre solutions.

Essential skills include experience in leading teams, proficiency in Microsoft Dynamics 365, and excellent stakeholder management abilities. This position supports hybrid working in either London or York.

This posting is for the Hybrid Lead D365 CRM & CCaaS Analyst role at La Fosse Associates, based in United Kingdom.

Join La Fosse Associates and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

We are looking to fill the Hybrid Lead D365 CRM & CCaaS Analyst position at La Fosse Associates in United Kingdom.

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