Application Specialist

Application Specialist Location – Edinburgh/ Windsor, UKType of Work – Office based

Team Intro The Application Specialist will use their healthcare, business and Inter Systems product knowledge to ensure that we contract and implement Inter Systems products in a successful, standard and timely manner.  The Application Specialist will become an “expert” product resource for customers and will be expected to understand the customer process, assess solution best fit and advise the customer how to best implement the standard solution as early as possible.  

Advise the customer on driving maximum benefits from the solution, whilst keeping customer specific work to an absolute minimum and liaise with various areas of the business on these accordingly. It is therefore essential, that they keep up to date with new product developments as they become available through the normal product release cycle.  The Application Specialist must be available to visit customer sites and may be assigned to projects that require regular travel with the possibility of spending up to 5 days away from home each week.

The Application Specialist will act in accordance with the latest version of the Inter Systems ARIES Customer Engagement Methodology, which will be modified from time to time as part of our ongoing culture of continuous improvement.

Experience/Qualification Required Excellent communication skills and experience of conducting customer training, workshops and/or presentations

Excellent consultative skills ability to articulate and communicate ideas

Experience interacting directly with customers, including clinicians, and confidently delivering strong messaging

Experience implementing software solutions

Experience contributing to a multi-disciplined team

Experience with writing functional documents

Experience of business process mapping

Knowledge of Information Systems Education & Training University degree or equivalent work experience

Laboratory background highly desirable AI Competencies Awareness of AI concepts and their application within healthcare information systems, clinical workflows and laboratory environments

Interest in keeping up to date with developments in healthcare AI and applying new knowledge to product implementation and customer guidance

About Inter Systems Inter Systems , a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways.

Established in 1978, Inter Systems is committed to excellence through its 247 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, Inter Systems has 38 offices in 28 countries worldwide. For more information, please visit  Disclaimer Inter Systems  may use AI tools for its internal operations including administrative tasks during recruitment (e.g., organizing candidate information).  

Inter Systems’ approach to AI is guided by the Inter Systems Responsible AI Guidelines. AI is not used to make or influence hiring decisions. All decisions are made by Inter Systems employees.

Candidates may use AI for CV or interview preparation, provided materials are truthful and reflect their own experience.  AI tools and third-party transcription services must not be used during interviews or assessments.

Please note that the use of wearable technology, including any AI-related tools or other technology-connected devices (such as META or Google smart glasses and/or wearables, and/or any similar devices), is strictly prohibited during the interview and screening process with Inter Systems.  Any applicant who requires a wearable device or any type of technology support during the interview process as a reasonable accommodation under the ADA or applicable state or country laws and regulations must contact the Inter Systems Human Resources Department prior to attending or participating in any interview or screening process.