Legal Transformation & Operations Manager

Overview:
The Legal Transformation & Operations Manager role is a high-impact role, reporting directly to the General Counsel to shape and deliver a practical transformation agenda that improves how legal work is received, managed, delivered and measured.  You’ll accelerate the Legal function’s transformation through the practical deployment of AI and technology, particularly Harvey, Microsoft Copilot and the wider Microsoft 365 ecosystem, alongside smarter processes, stronger knowledge management and meaningful operational insight.
The role holder will have the autonomy and visibility in this hands-on role, to make a genuine difference, working with a global legal team and building a strong enterprise network of AI, technology, data, Risk, Compliance and business colleagues.  In addition, you’ll connect Legal into wider enterprise initiatives, bring relevant ideas into the function and translate them into solutions that work in practice.
The Legal Transformation & Operations Manager will join the team in our stunning London office on a hybrid basis, so you’ll need to be within a commutable distance to enable you to join the team each week.  As this is not a role that simply produces strategies or delegates delivery, you’ll be senior enough to bring credibility, judgement and influence, but equally motivated to build the workflows, configure the tools, test the use cases, create the guidance, analyst the data and drive adoption.
You’ll get the chance to follow your chosen career path anywhere in MUFG Pension & Market Services, joining a network of experienced, innovative and dedicated individuals across multiple teams and countries.  There are numerous opportunities to learn new skills and develop in your career with the support you need to succeed.

Benefits:26 days annual leave, plus a wellbeing day and a volunteer day, bank holidays and the opportunity to buy up to 5 days’ extra each year Parental leave and Gender Transition leave

Health, wellbeing and lifestyle rewards and discounts that can be tailored to support you and your family.  Everything from:
Discounts on retail and socialising;
Travel and technology; cycle2work scheme; A host of gym and fitness subscriptions;
Car Salary Sacrifice scheme

Appreciate programme:
Employee recognition for colleagues demonstrating our values

Company Pension Scheme and Life Assurance Employee Assistance Programme Talent Referral Programme Medical insurance

Learning & Development – Development opportunities at your fingertips via self-paced learning and access to Linked In Learning What you need:
As with any role, we want to find the right person and we want to make sure you know it’s the right role for you too.  You will need:

• A legal background, with strong experience in legal operations, legal technology, legal transformation, digital transformation of a closely related discipline

• Demonstrable experience in implementing technology-enabled change, from problem definition and design through build, testing, rollout and adoption

• Hands-on experience using or deploying generative AI, automation, knowledge or workflow tools in a legal, professional services or regulated environment

• The gravitas, judgement and credibility to build and maintain relationships whilst influencing senior stakeholders, combined with the willingness and capability to undertake detailed delivery work personally

• Exceptional analytical and problem solving skills, in addition to excellent verbal and written communication skills, including the ability to translate between legal, technical and business audiences

• Strong project and product delivery skills, with the ability to manage multiple work streams and move effectively between strategy and execution

• A practical,…