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EMEA Product Support Engineer — Own Complex Issues

Job in Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: Academic Key
Full Time position
Listed on 2026-10-10
Job specializations:
  • IT/Tech
    IT Support, Technical Support, IT Specialist, Systems Engineer
Salary/Wage Range or Industry Benchmark: 55000 - 75000 GBP Yearly GBP 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Ashby is hiring a Product Support Engineer in EMEA to own complex technical issues involving APIs, integrations, logs, and data. You’ll act as the escalation point between Support and Product Engineering, establishing regional practices and collaborating across time zones.

You’ll be the first technical owner for EMEA, shaping regional operations, improving documentation, and driving customer outcomes with a data-driven approach.

We are seeking a motivated EMEA Product Support Engineer — Own Complex Issues to join Academic Key in United Kingdom.

Consider building your career as a EMEA Product Support Engineer — Own Complex Issues at Academic Key.

The EMEA Product Support Engineer — Own Complex Issues position in the IT & Technology, Engineering field is open for applications.

We have an opening for a EMEA Product Support Engineer — Own Complex Issues in United Kingdom within IT & Technology, Engineering.

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