IT Helpdesk & Technical Services Analyst
Listed on 2026-10-11
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IT/Tech
HelpDesk/Support, Technical Support, IT Support
Telefónica Tech UK&I in Belfast is seeking a Technical Services Analyst to provide first point of contact for customers reporting IT issues. You will deliver an exceptional level of service when answering calls, responding to queries and logging tickets in our system.
In this role you will log tickets with detailed information, carry out basic incident resolution where possible, and proactively address customer questions while Upholding a positive, professional attitude throughout each
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The position is based in Belfast City District, Northern Ireland, United Kingdom.
This opportunity is part of our work in IT & Technology.
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