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Global IT Service Desk Lead; L1​/L2

Job in Belfast City District, Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: Version-1
Full Time position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 54000 GBP Yearly GBP 42000.00 54000.00 YEAR
Job Description & How to Apply Below

Version 1 is seeking a Level 1/2 IT Service Desk Team Leader to oversee a global team and ensure high-quality IT support across shifts. The role covers incident management, process ownership, and customer-focused service delivery within a dynamic ASPIRE Global Service Centre.

You will lead with hands-on involvement, drive continuous improvement, and collaborate with IT teams to align workflows, tools, and knowledge resources for optimal end-user experience.

Are you ready to take on the Global IT Service Desk Lead (L1/L2) role at Version-1?

We are looking to fill the Global IT Service Desk Lead (L1/L2) position at Version-1 in Belfast City District, Northern Ireland, United Kingdom.

The Global IT Service Desk Lead (L1/L2) role at Version-1 is now open for applications in Belfast City District, Northern Ireland, United Kingdom.

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