Implementation Sr. Consultant

Billing Platform is an industry-leading, fast-growing SaaS company. Our award-winning, cloud-based revenue lifecycle management platform is leveraged by leading global enterprises to automate and streamline the entire quote-to-cash process. At Billing Platform, our employees are our most valuable asset, and we believe deeply in a culture of collaboration, accountability, innovation, and transparency. We seek bright, enthusiastic, and creative professionals looking to be part of our incredible team focused on challenging the status quo and driving transformational value to customers.

Backed by leading private equity firms FTV Capital and Columbia Capital, we have achieved remarkable industry recognition for growth, including being listed for the fifth consecutive year on Deloitte’s Technology Fast 500™ list of fastest-growing technology companies and ranked on the Inc 5000 list for five years running.

Our ability to innovate market-leading solutions has been validated by all major industry analyst firms, including being named a Leader in the first‑ever Gartner® Magic Quadrant™ for Recurring Billing Applications, and being recognised as the Leader in Forrester Research’s “The Forrester Wave™:
SaaS Recurring Billing Solutions.” To learn more about us, visit

Billing Platform is seeking a Senior Implementation Consultant to guide our customers through their implementation lifecycle. The role focuses on leading customer engagements, advising on best practices, driving business requirement discussions, negotiating sign‑off, identifying gaps between customer needs and platform capabilities, configuring the product, supporting or advising on data migration, delivering demos, documenting testing results, and delivering scalable, compliant, trusted solutions.

Daily activities will include leading customer‑facing sessions, understanding business requirements and desired business outcomes, driving best practices, building solutions based on system design, working closely with internal team members, and communicating status and risks to both internal teams and customers.

• Lead client‑facing sessions (onsite and remote) to gather, validate, and refine business requirements.
• Drive business process redesign conversations, aligning with industry best practices and Billing Platform standards.
• Document current and future state business process flows, ensuring traceability to requirements and system design.

• Translate business requirements into system design, configuration, and workflows within Billing Platform.
• Perform application configuration, testing, and evaluation to ensure quality, consistency, and compliance.
• Identify system gaps and work with stakeholders to recommend solutions or product enhancements.
• Support or advise on data migration activities, including data mapping and validation.

• Partner with Project Managers to ensure scope, schedule, and deliverables are achieved.
• Collaborate with Solution Architects, Consultants, and offshore configuration teams to ensure cohesive delivery.
• Escalate and resolve risks, issues, or design challenges, working cross‑functionally with Product and Engineering as needed.
• Act as a trusted advisor to clients, providing Billing expertise, demonstrating best practices, and ensuring solutions align with long‑term adoption goals.

• Deliver tailored training to client users and administrators.
• Lead system demonstrations and user acceptance testing (UAT) sessions.
• Promote change management by helping clients adopt new processes and capabilities effectively.

• 6+ years of experience in Business…