Product Associate

Display Note Technologies is looking for an intern or recent graduate who is interested in software and wants to build a career in product management.

You’ll help us support our partners by testing and reviewing software, investigating reported issues, and helping engineering reproduce bugs. You’ll also contribute to product research and user stories, learning how partner feedback shapes product improvements.

This is a great opportunity for someone who wants to build a career in product management, shaping what gets built and making sure it works for the people using it. You'll develop hands‑on experience in software testing, investigating issues and user research, learning to understand what users and partners really need while playing a direct role in improving Display Note's products and supporting our next stage of growth.

Display Note builds the software experience layer for shared meeting rooms and learning spaces. Think of Display Note as the Apple Car Play of shared spaces. The display, hardware and meeting platform may change, but Display Note creates a familiar, secure and consistent experience for the person using the room.

Our two core platforms — Launcher and Montage — help organisations start meetings, share content, manage rooms centrally and create more predictable experiences across classrooms, meeting rooms and shared spaces. Display Note technology is embedded in hundreds of thousands of spaces worldwide through partnerships with leading display manufacturers and is also sold directly to enterprise, education and technology customers.

• Support our partners: Help investigate questions and issues raised by partners, gathering the information needed to understand what's happening.
• Reproduce bugs: Recreate reported issues, document the steps and conditions that trigger them, and provide clear evidence to engineering.
• Test and review software: Check features and partner workflows, identify problems, and verify that fixes resolve the original issue.
• Support engineering investigations: Provide expected and actual results, screenshots, recordings, and relevant technical details to help engineers diagnose issues.
• Keep issues organised: Track progress and help prepare clear updates for partners and internal teams.
• Contribute to product research: Research user needs, partner feedback, competitors, and opportunities to improve the product.
• Help write user stories: Turn findings and feedback into clear user stories and acceptance criteria, with guidance from the team.
• Improve documentation: Help maintain troubleshooting guides, product notes, and answers to common partner questions.

• A strong interest in software and a future career in product management.
• A patient, methodical approach to investigating and recreating problems.
• Attention to detail and clear written communication.
• Curiosity about how our software is used and the challenges users face.
• An ability to collaborate with technical and non-technical colleagues.
• A willingness to learn and ask questions.

You may be a student or recent graduate, preferably studying a relevant subject such as Business Information Systems, Digital Business, User Experience, Human–Computer Interaction, or Computer Science. We’re particularly interested in candidates who want to combine an understanding of software with user needs and product development. Previous professional experience is not required; examples from coursework, personal projects, volunteering, or other work are welcome.

• Experience testing software, troubleshooting issues, or supporting customers.
• Familiarity with issue-tracking tools such as Jira, Linear, or Trello.
• An understanding of user stories and acceptance…