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IT Helpdesk & Technical Services Analyst

Job in Belfast City District, Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: Webhosting
Full Time position
Listed on 2026-10-26
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 26000 - 36000 GBP Yearly GBP 26000.00 36000.00 YEAR
Job Description & How to Apply Below

Telefónica Tech UK&I in Belfast is seeking a Technical Services Analyst to provide first point of contact for customers reporting IT issues. You will deliver an exceptional level of service when answering calls, responding to queries and logging tickets in our system.

In this role you will log tickets with detailed information, carry out basic incident resolution where possible, and proactively address customer questions while Upholding a positive, professional attitude throughout each

We would love to welcome a new IT Helpdesk & Technical Services Analyst to our organisation in Belfast City District, Northern Ireland, United Kingdom.

Our group is growing, and we are hiring a IT Helpdesk & Technical Services Analyst in Belfast City District, Northern Ireland, United Kingdom.

This opening is for the IT Helpdesk & Technical Services Analyst role at Webhosting.

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