Principal Enterprise Architect

, United Kingdom

Job Family Group:

Information Technology (IT)

Worker Type:

Regular

Posting

Start Date:

October 25, 2026

Business Unit:

Projects and Technology

Experience Level:

Experienced Professionals

As Principal Enterprise Architect for Global Lubricants, Customer Operations, Low Carbon Solutions and CRM, you will play a pivotal role in shaping the digital backbone of Shell’s Downstream Customer & Renewables business. This is a senior leadership position within the Downstream & Renewables Architecture Leadership Team, where you will define and drive enterprise-wide architecture strategy across multiple critical domains. You’ll ensure our technology landscape is integrated, scalable and future-ready - enabling business growth, enhancing customer experience, and accelerating the energy transition.

• Shape strategy and set direction
  Define long-term enterprise architecture strategies aligned to Shell’s overall business and technology vision, helping steer the direction of major transformation initiatives.

• Own the architecture for key business domains
  Lead architecture across Global Lubricants, Customer Operations, Low Carbon Solutions and CRM, identifying opportunities to evolve, simplify and modernise the IT landscape.

• Define and deliver target architectures and roadmaps
  Establish multi-year target states and architecture roadmaps, ensuring alignment with enterprise strategy and long-term business outcomes.

• Drive high-quality design and engineering alignment
  Lead architecture design using Shell principles, promoting reuse, composability and adherence to global standards across platforms and solutions.

• Ensure strong data, integration and platform architecture
  Champion robust data models, integration patterns and platform strategies aligned with enterprise governance and best practices.

• Provide leadership across architecture communities
  Lead and develop a team of Lead Architects, influencing broader solution architecture teams and building strong architectural capability across the organisation.

• Tackle complex, high-impact challenges
  Diagnose and resolve complex, cross-domain problems, applying industry-leading practices and innovative approaches to simplify and enhance the IT landscape.

• Influence senior stakeholders and governance decisions
  Partner with senior business and technology leaders to shape demand, guide investment decisions and represent architecture in key governance forums.

• Provide oversight on major programmes
  Guide programme and project architecture to ensure alignment with enterprise direction, quality standards and long-term strategic goals.

• Proven enterprise architecture leadership
  Deep experience working across multiple business domains, shaping and delivering enterprise architecture at scale.

• Strong technology depth in CRM and digital platforms
  Hands-on knowledge of platforms such as Salesforce and/or Dynamics, alongside expertise in integration, data architecture and cloud technologies.

• Business domain understanding
  Experience across areas such as customer operations, commercial platforms, or energy/value chains (e.g. lubricants or low carbon solutions) is highly desirable.

• Strategic influence and stakeholder engagement
  A track record of influencing senior stakeholders and operating effectively in complex, multi-portfolio environments.

• Exceptional problem solving and leadership capability
  Strong strategic thinking, the ability to navigate ambiguity and a reputation for delivering high-impact outcomes.

• People leadership and capability building
  A passion for coaching and developing architecture talent, acting as a role model for architecture excellence.

You bring your skills and experience to Shell and in return you work with…