Program Manager – eDiscovery & Information Governance
Listed on 2026-11-01
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IT/Tech
Business Systems & Technology Analysis, IT Business Analyst, Data Analyst -
Business
Business Systems & Technology Analysis, Data Analyst
We are looking for a highly motivated and technically proficient Technical Program Manager to join a team focused on eDiscovery, information governance, and legal technology initiatives.
This role sits at the intersection of technical program management, legal operations, data analytics, and AI-driven innovation. The successful candidate will manage complex cross-functional programs, improve operational workflows, and drive the development and enhancement of tools supporting global litigation, regulatory matters, and information governance.
Key Responsibilities:-
- Develop and execute strategic roadmaps in collaboration with cross-functional teams.
- Identify opportunities to leverage AI and emerging technologies to improve operational efficiency.
- Evaluate existing processes and recommend scalable solutions.
- Own end-to-end program planning, execution, milestones, and delivery.
- Manage intake and prioritisation of requests, track progress, and resolve blockers.
- Coordinate with legal teams, technical stakeholders, operations teams, and external counsel.
- Ensure critical deliverables meet strict deadlines.
- Develop scalable workflows, playbooks, policies, and templates.
- Write and execute SQL queries to support data analysis, casework, and reporting.
- Drive enhancements to AI-powered tools, applications, scripts, and internal systems.
- Collaborate with product and technical teams to document and validate methodologie
- Establish KPIs and evaluation frameworks to measure program performance.
- Develop dashboards and reports to monitor completion rates, turnaround times, and operational efficiency.
- Identify opportunities for continuous improvement.
- Communicate complex technical and operational information clearly to stakeholders.
- Drive accountability and alignment across cross-functional teams.
- Provide regular progress updates and actionable recommendations.
- Bachelor's degree or equivalent relevant academic qualification.
- 5+ years of experience in technical program management or project management, including experience supporting eDiscovery, information governance, or legal operations.
- Experience managing complex intake processes and cross-functional workflows.
- Strong SQL skills, including the ability to independently write and execute queries.
- Experience managing technical tools, applications, scripts, and development life cycles.
- Experience developing performance metrics, evaluation frameworks, reports, and dashboards.
- Strong stakeholder management, communication, and problem-solving skills.
- Experience supporting complex litigation, regulatory matters, or information governance programs.
- Experience working with AI, machine learning, or data science teams.
- Experience with in a technology company or professional services environment.
- Familiarity with project management systems and workflow tracking tools.
- PMP certification or an advanced degree.
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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