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IT Service Desk Lead – First-Line Support

Job in Belfast City District, Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: Wipro
Full Time position
Listed on 2026-11-02
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 21000 - 32000 GBP Yearly GBP 21000.00 32000.00 YEAR
Job Description & How to Apply Below

Wipro Limited is seeking an IT Service Desk Analyst to act as the first point of contact for IT-related queries in Belfast. You will log and triage incidents, provide first-level troubleshooting, reset passwords, and assist users with access permissions.

The role emphasizes customer service, adherence to SLAs, and maintaining clear documentation while working with security policies and knowledge base articles.

We would love to welcome a new IT Service Desk Lead – First-Line Support to our organisation in Belfast City District, Northern Ireland, United Kingdom.

As a IT Service Desk Lead – First-Line Support, you will play an important part at Wipro in Belfast City District, Northern Ireland, United Kingdom.

We invite applications for the IT Service Desk Lead – First-Line Support position located in Belfast City District, Northern Ireland, United Kingdom.

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