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Service Desk Analyst II: Fast IT Support & Customer Care

Job in Belfast City District, Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: Netrio
Full Time position
Listed on 2026-11-02
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 25000 - 32000 GBP Yearly GBP 25000.00 32000.00 YEAR
Job Description & How to Apply Below

Netrio, a leading MSP based in Belfast, UK, seeks a Service Desk Analyst to be the frontline for client IT requests, resolving issues with speed and accuracy and driving high customer satisfaction. You will log, troubleshoot, escalate when necessary, and collaborate with engineers to support a broad client base.

Ideal candidates have strong communication skills, keen attention to detail, and solid time management, with the ability to work independently while thriving in a collaborative team

We are seeking a motivated Service Desk Analyst II:
Fast IT Support & Customer Care to join Netrio in Belfast City District, Northern Ireland, United Kingdom.

Consider building your career as a Service Desk Analyst II:
Fast IT Support & Customer Care at Netrio.

The Service Desk Analyst II:
Fast IT Support & Customer Care position in the Sales, IT & Technology field is open for applications.

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