Service Desk Ops Lead - ITIL & CSI Excellence
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IT/Tech
Job Description & How to Apply Below
DXC Technology is seeking a Service Desk Operations Manager in London to lead the ITSM Service Desk, ensuring high-quality IT support and ITIL-aligned practices. This role requires accountability for service delivery, SLAs and a culture of continual improvement, with responsibility for a multi-person team and stakeholder engagement.
You will drive customer experience, manage 24/7/extended hours operations where required, and oversee performance reporting, CSI initiatives and change enablement
We are seeking a motivated Service Desk Ops Lead - ITIL & CSI Excellence to join DXC Technology Company in United Kingdom.
We invite applications for the Service Desk Ops Lead - ITIL & CSI Excellence position located in United Kingdom.
The following opportunity is for a Service Desk Ops Lead - ITIL & CSI Excellence with DXC Technology Company.
Our group is growing, and we are hiring a Service Desk Ops Lead - ITIL & CSI Excellence in United Kingdom.
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