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Insurance Account Handler

Job in Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: Brook Street
Full Time position
Listed on 2026-09-16
Job specializations:
  • Insurance
    Insurance Sales, Insurance Agent & Advisor
Job Description & How to Apply Below

Brook Street Recruitment is working with our client in Belfast city centre to recruit a new full time and permanent experienced Insurance Account Handler

As an Insurance Account Manager in the Belfast office, you will take ownership of a dedicated portfolio of commercial clients. The role will involve Account management, client retention and portfolio growth, deliver expert insurance advice and build trusted, long-term relationships.

You will be fully supported in this location by an established local team.

Key Responsibilities

  • Risk Placement:
    Placing all variations of complex commercial risks securely into the insurance market.
  • Strategic Advisory:
    Providing prompt, expert insurance advice tailored specifically to client needs.
  • Market Liaison:
    Partnering and negotiating effectively with insurer partners.
  • Portfolio Servicing:
    Maintaining top-tier customer service levels by processing Mid-Term Adjustments (MTAs) and managing day-to-day customer queries.
  • File Management:
    Executing robust file and case management to ensure accurate, timely, and fully completed client files.
  • Compliance & Privacy:
    Strictly maintaining client confidentiality and adhering to company policies and regulatory framework

Requirements

  • Proven Insurance Experience: Extensive account handling background specifically within the corporate or commercial insurance sector.
  • Technical Proficiency: Demonstrated experience resolving technical insurance issues across various risk sizes and complexities.
  • Communication Skills: Excellent interpersonal, written, and verbal communication skills across all corporate and client levels.
  • Industry Credentials: Fully CII qualified or actively working toward your exams is typically required for this level

Role is working on a Monday to Friday basis - the role can be hybrid after training / probation

Salary will depend on background - please send CV to Colleen Farquharson via the apply link

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

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