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Claims Handler

Job in Belfast City District, Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: MCS Group
Full Time position
Listed on 2026-10-19
Job specializations:
  • Insurance
    Insurance Claims, Insurance Agent & Advisor, Risk Manager/Analyst
Salary/Wage Range or Industry Benchmark: 26000 - 34000 GBP Yearly GBP 26000.00 34000.00 YEAR
Job Description & How to Apply Below
Location: Belfast City District

MCS Group are delighted to be partnering with a nation wide Insurance company as they look to build out the claims department in their Belfast function.

Company

Our client is a well-established insurance provider seeking to strengthen its claims function. Known for its customer-first approach and collaborative culture, the company supports a broad range of personal and commercial clients through the effective management and resolution of claims.

Rewards

As the successful Claims Handler, you will receive:

  • Competitive Salary (determined on level of experience)
  • Hybrid Working
  • Pension Scheme
  • Progression Opportunities
Role

The successful Claims Handler will be responsible for:

  • Manage commercial insurance claims from notification to settlement.
  • Provide claims guidance and support to clients.
  • Liaise with clients, insurers, and third parties daily.
  • Identify coverage issues and potential fraud concerns.
  • Maintain accurate records while meeting service standards and deadlines.
  • Deliver a high level of customer service throughout the claims process.
Person

The successful Claims Handler will meet the following criteria:

  • CII qualified or working towards professional qualifications.
  • Strong communication and interpersonal skills.
  • Excellent organisation and time management skills.
  • Ability to work collaboratively within a team.
  • Strong negotiation and problem-solving abilities.
  • Knowledge of claims handling and the insurance market.
  • Understanding of insurance policy terms and conditions.
  • Ability to assess customer needs and provide appropriate advice.
  • Awareness of regulatory, compliance, and consumer protection requirements.
  • Flexible and adaptable in a fast-paced environment.
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