Manager Disputes LPM US & EMEA FTC

Overview

Support in the delivery of structured legal project management on large, complex or multi-jurisdictional engagements as efficiently and effectively as possible. This will involve supporting the Senior LPM team, with day-to-day project management tasks and/or running your own matters or portfolios of client work and escalating project-specific issues appropriately to the Senior members of the LPM team.

Assist with the matter kick-off, scoping, planning and reporting for identified projects, including developing the project plan, project timeline, fee monitoring, supporting the management of external service providers, status updates, and tracking of progress against scope, timeline and cost parameters.

Proactive, professional management of project change, scope and risk as the main point of contact for the internal partner and/or client.

Assist on an ongoing basis with the population and maintenance of volume data and documentation on supported projects, maintaining an audit trail.

Assist the senior team in developing solutions to specific client challenges through the utilisation of legal project management techniques, the firm's technology and proper deployment and management of its resources.

Support the design, development and implementation of matter budgets and fee arrangements.

Advise on the design of the financial matter plan to ensure the ability to track costs against complex budgets.

Proactively monitor matter budgets against actual performance and presenting findings to key stakeholders, taking into account specific client requirements.

Where required, work with our internal teams to put in place processes to ensure the smooth running of the billing process in line with firm and client requirements.

Encourage compliance with financial disciplines on matters.

Effectively manage more junior LPM team members, undertake quality control of their work output and provide constructive feedback, as directed by the Legal Project Managers.

Set clear objectives and deliverables for direct reports, support development and actively monitor and report performance.

Encourage knowledge sharing learning and development.

Deliver training and provide demos to the Associates, Senior Associates and business services teams on LPM technology and processes.

Understand the capabilities of our main LPM tools, be able to advise creatively on possible solutions for matters in discussion with the legal team and implement accordingly.

Assist the team with development of metrics and reporting tools to clearly illustrate trends and analysis of matter performance. Proactively identify areas of concern, success and opportunity.

Capture relevant legal project management case studies as examples of best practice and prepare slide decks and tombstone data for including in pitches, debriefs and training activities.

Draft pitch content for the Senior LPM Team for submission on client and panel pitches covering legal project management frameworks and principles, technology and process improvement.

Provide any other assistance to the business on client matters and internal projects as required.

Essential

General

• Undergraduate degree or equivalent.
• At least 5 years post-degree experience in a law firm or other professional services firm.
• Comprehensive understanding of the legal process and typical work product in a law firm environment.
• Excellent personal time management principles.
• Determination, resilience and persistence.
• An innovative mindset, curious about AI and emerging technologies.

Project

• High level of attention to detail with ability to simplify complex concepts to effectively communicate information.
• An organised and practical mindset with the ability to see the big picture.
• Skilled at prioritising demanding workloads and working on projects as part of an international team.

Financial

• Numerate, and able to convert complex/raw data into concise and actionable intelligence.
• An understanding of the financial framework of a law firm, remuneration models and key financial performance indicators.
• Strong analytical ability, coupled with sound judgement to balance multiple factors and solve complex problems.

People

• Able to build relationships and become a trusted advisor at all levels of seniority, both internally and externally.
• Excellent communication skills, including the ability to summarise complex issues succinctly verbally and in writing and to liaise directly with clients, third parties and internal stakeholders.
• Ability to work independently and as part of a team.
• Empathy and situational awareness.
• Confident training and presentation skills.

Technical

• Strong skills with the Microsoft 365 Suite:
  
  Experience with Excel, PowerPoint, Word, Power
  
  BI and SharePoint essential.
• Strong IT literacy, including an ability to rapidly pick up new systems.

Desirable

• Degree or significant professional qualification in Law, Management, Finance or Business-related…