Supply Chain Coordinator

H&J Martin Ltd (part of the Lagan Specialist Contracting Group) is now recruiting a Supply Chain Coordinator. Company:

H&J Martin Limited Facilities Management Job Type:Full Time, Permanent

Location:

Rosemount House, Belfast Our Business H&J Martin Limited are a Fit Out and Facilities Management company operating throughout the UK and Ireland. As part of the Lagan Specialist Contracting Group our mission is to provide Construction, Fit Out and Facilities Management solutions in an environment where people feel safe, secure and valued.

Role Overview The Supply Chain Coordinator is responsible for managing and coordinating the performance of suppliers and subcontractors within a facilities management environment. The role acts as the central point of contact for supply chain partners, ensuring that planned and reactive maintenance works are progressed efficiently, response times are achieved, completion dates are confirmed, and all required documentation is received and maintained.

The position is focused on progressing works through proactive communication with suppliers and subcontractors, obtaining regular updates, monitoring service delivery against agreed SLAs, and ensuring all maintenance activities are completed in line with operational requirements, compliance standards, and customer expectations.

Key Responsibilities Supplier Coordination Maintain strong working relationships with approved suppliers and subcontractors. Act as the primary point of contact for supply chain partners regarding job progress, attendance, completion dates, and service delivery commitments. Proactively chase suppliers and subcontractors for job updates, engineer attendance confirmations, estimated completion dates, and completion times. Monitor supplier performance, response times, service levels, quality, and compliance against contractual obligations.

Identify and escalate delays, risks, non-attendance, or supply chain issues that may impact service delivery. Support supplier performance reviews and contribute to continuous improvement initiatives. Operational Support Collaborate with Contract Managers, Helpdesk teams, Engineers, Project Managers, and clients to ensure efficient coordination of works. Monitor reactive and planned maintenance activities to ensure jobs progress within agreed timescales. Track and update work orders, attendance schedules, and completion milestones within CAFM and operational systems.

Obtain and communicate regular progress updates from suppliers throughout the lifecycle of works. Ensure material deliveries, engineer attendance, and subcontractor availability align with operational demands. Maintain accurate records of supplier communications, commitments, and job statuses. Escalate overdue actions and follow through to resolution. Documentation & Compliance Management Ensure all required supplier documentation is received, reviewed, and uploaded in a timely manner.

Obtain and manage job-related paperwork including service reports, completion certificates, test documentation, photographs, permits, RAMS (Risk Assessments and Method Statements), and compliance records. Maintain supplier accreditation, insurance, competency, and compliance records. Ensure suppliers meet health & safety, environmental, quality, and sustainability requirements. Support internal and external audits and ensure adherence to company procurement and governance procedures. Verify completion documentation is submitted before jobs are closed and invoiced where applicable.

Service Delivery Support Monitor and report on supply chain SLA performance. Produce supplier performance data and service delivery reports. Support operational teams in achieving contractual KPIs and customer service objectives. Assist in the resolution of supplier-related service issues and escalations. Promote high standards of communication, accountability, and customer focus throughout the supply chain. What youll bring As a Supply Chain Coordinator your main skills and experience will include:

Essential Criteria Experience working within facilities management, building services, construction, engineering, maintenance, or a similar operational environment. Experience coordinating subcontractors, suppliers, or service partners. Strong organisational, planning, and administrative skills. Excellent communication, negotiation, and stakeholder management abilities. Ability to confidently chase suppliers and drive actions through to completion. Strong attention to…