RF-- Cleaning Operative

Mount Charles Group is one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer‑focused individual and want to join a fun and family‑oriented business that believes people are our greatest asset, we have a role for you!

Our family values:
Do the right thing, Have fun & grow together, Take pride in what you do. We are currently recruiting for a Cleaning Operative to join our team based at our Simon Community, Glen Road, Belfast site. This is a great opportunity to join a world leading facilities management company.

• 9 hours per week (Monday, Wednesday, Friday; 3 hours per day)

• 20 days annual leave (pro rata)
• Company Pension Scheme
• Employee Assistance Programme to support your health & wellbeing
• Financial Education / Financial wellbeing advisory service
• Company Events

• Provide the highest level of cleaning service within your area of responsibility in line with client specifications
• Respond positively, politely and promptly to all customer requirements and carry out duties in a professional and courteous manner
• Provide a range of general cleaning services to include offices, meeting rooms, toilets, showers, laboratories and amenity areas site‑wide
• Ensure all stocks are replenished in your area of responsibility
• Conduct regular checks on equipment and machines used
• Leave all equipment clean and in good working order at the end of your shift
• Familiarise yourself with and follow all company procedures and regulations
• Participate in the Health and Safety Policy of the company and report any dangers, near misses or hazards to your line manager
• Ensure all offices, toilets, etc. and amenity areas are presented in a clean and tidy condition

• Exceptional customer service skills
• Strong attention to detail
• NVQ/SVQ Level One in Cleaning Building Interiors is an advantage but not essential
• Previous work experience in customer service
• Current BICS qualifications
• Basic statutory training for the role will require candidates to have basic reading, writing, speaking, and listening skills to assist in understanding safety and work instructions and communicating with customers on a day‑to‑day basis

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants we only respond to short‑listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. The Mount Charles Group has a policy on recruiting ex‑offenders; a copy of which can be provided upon request.

Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.