Patch Manager

Patch Manager Location: Carrickfergus Hours of work: 37.5 hours per week (Monday to Friday: 9am to 5pm) with 30min lunch. Salary range:£16.90 Contract: Temporary About the Role:

On behalf of our client, the Northern Ireland Housing Executive (NIHE), MPA Recruitment is seeking a Patch Manager to join the North Regional Management Team – East Area Team, based in the Carrickfergus Office.

This role is offered on a temporary basis to cover an acting-up position and provides an excellent opportunity for individuals with housing or tenancy management experience to develop their skills within a frontline housing management role.

As a Patch Manager, you will be responsible for the day-to-day management of tenancies and estates within your designated patch, ensuring high standards of service delivery, effective tenancy sustainment, and positive community outcomes for tenants.

As Patch Manager, you will be responsible for:

Tenancy Management & Sustainment

• Managing tenancy terminations and the effective control of Housing Executive empty properties (voids).
• Completing tenancy commencement activities for new tenants.
• Managing existing and new tenancies across NIHE-managed estates and properties.
• Supporting secure tenants seeking transfers within social housing.
• Processing and managing succession, assignment, joint tenancy and direct exchange applications.
• Managing rent accounts for new, existing and outgoing tenants, supporting income collection and rent management activities.

Estate Management

• Managing estates within the patch to promote safe, well-maintained and sustainable communities.
• Supporting planned maintenance programmes, including consultation with tenants and coordination of decants and associated arrangements where required.
• Promoting community involvement, cohesion and community safety initiatives.
• Liaising with NIHE leasehold teams in relation to leaseholders within the patch, as required.

Essential Criteria:

Applicants should be able to demonstrate:

• Experience or knowledge of tenancy management, including voids and tenancy terminations.
• An understanding of rent account management for new, existing and outgoing tenants.
• The ability to manage complex tenancy-related processes such as successions, assignments and exchanges.
• Strong communication and interpersonal skills, with a customer-focused approach.
• Good organisational skills with the ability to manage a varied workload effectively.
• Intermediate IT skills and confidence using computer-based systems.

Previous experience within social housing or estate management is desirable but not essential.

• A Basic Access NI Check is Required at a cost of £16.

• Weekly Pay
• Holiday Pay
• 24/7 Support from our team of dedicated consultants
• Ongoing role availability if one placement ends, we’ll have another ready for you

• Gain valuable experience in a frontline housing management role
• Develop your skills in tenancy, estate and community management
• Work within a respected public sector organisation
• Make a real difference to tenants and local communities

To apply, send your CV to ch or contact our office on for more information.

MPA Recruitment is an equal opportunities employer.