Community Operations Volunteer Team Manager

Team:
Community Operations

Location:

Hybrid in Northern Ireland with regular travel across the region

Work pattern: 35 hours per week with flexibility to work weekends/evenings as needed

Salary:
Up to £30,809.83 per year

Contract:

Permanent

This role requires an enhanced Access Northern Ireland check (including the Children’s Barred List).

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

• Lead high‑quality volunteer management across a defined geographical area, ensuring that volunteer‑led activities are delivered effectively, safely, and in line with organisational policies and best practice.
• Responsible for the full volunteer lifecycle, including the recruitment, induction, training, and ongoing support of a diverse volunteer team.
• Play a vital part in enabling the successful delivery of Cats Protection’s work across centres, branches, regional hubs, and specific projects.

The community operations team is responsible for supporting our volunteers in centres and branches to work towards our strategy – All for Cats. Our centres and branches care for thousands of cats each year until they are able to find a loving new home. The team consists of a Regional Community Operations Manager, Branch Development Manager, and Community Operations Volunteer Team Manager plus the wider volunteering teams.

• Experience of team leading/supervising employees and volunteers.
• Good understanding of volunteer management.
• Demonstrates empathy and understanding when addressing emotive issues.
• Ability to multi‑task and work on own initiative, accurately and under pressure.
• Valid UK driving licence, access to own vehicle, and happy to use it for work‑related travel.

• Range of health benefits.
• 26 days’ annual leave plus bank holidays, increasing with length of service.
• Salary Finance, which empowers you to take control of your financial well‑being.
• And much more, which you can learn about here.

Final date to receive applications: 10 March 2026

Interview date: 18, 19, and 20 March 2026

Please note, we do not accept applications or speculative CVs from agencies.

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

• Anonymised application form.
• In‑person interview including roleplay exercise.

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes. Please email  if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.