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Operations Manager

Head of Operations & Customer Experience - Hybrid

Job in Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: Scottish and Southern Electricity Networks
Full Time position
Listed on 2026-02-28
Job specializations:
  • Management
    Operations Manager
Job Description & How to Apply Below
A leading energy provider is seeking a Director of Operations & Customer Experience to innovate and enhance customer journeys. This role involves transforming customer service, leading high-performing teams, and ensuring strategic oversight to meet regulatory compliance. The ideal candidate will have a proven track record in customer service transformation, operational expertise, and transformational leadership skills. This position offers a competitive salary, a range of benefits, and the chance to make a significant impact.
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