Assistant Branch Manager

## Assistant Branch Manager Apply remote type:
Site-based only locations:
Jersey time type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
July 19, 2026 (30+ days left to apply) job requisition :
JR37264
** At Normans**, Jersey's leading builders' merchant since 1840, we're proud to combine a long-standing reputation for quality and service with the strength of the wider STARK Group, one of Europe's largest building materials distributors.

This is a hands-on leadership role where you'll lead from the front, supporting the Branch Manager in the day-to-day running of the branch. You'll be actively involved in warehouse and yard operations, including the safe operation of forklift equipment (training and certification can be provided where required), while motivating the team and delivering outstanding customer service.
** Key Responsibilities
*** Act as first line support to the Branch Manager to lead and support the team to deliver success.
* Get to know our product lines and services in order to make the most of all customer interactions.
* Develop great relationships with new and existing Customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible.
* Get to know the local market to support plans for sales growth.
* Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey.
* Maintain stock levels, carrying out regular stock counts.
* Lead your team to make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work.
** Required Skills and Experience
*** Proven background in Sales with a strong track record of exceeding sales targets.
* Strong communication to be able to provide great customer service.
* A passion for customer service.
* An ability to build, develop and maintain relationships.
* Industry experience / knowledge of building materials would be advantageous.
*
* What’s in it for you:

*** Discretionary bonus.
* A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2

Work, Benenden Healthcare and more.
* Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support.
* Generous employee discounts.
* Access to discounts with hundreds of your favourite high street and online retailers.
* Retirement savings plan.
* Life assurance.
* Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child.
** Why STARK?
** At
** Jewson
* * we're proud to be part of
** STARK*
* ** Building Materials UK
** and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
** What's next...
** If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

Normans are well established as Jersey’s leading builder’s merchants to the trade and homeowner, with a reputation for quality products, value for money, professionalism and excellent customer service.
If you’re interested in working with us but unsure about which role suits you best, don’t hesitate to reach out to us at  We look forward to hearing from you!
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