Business Unit Manager - Production Support Business Enablement - Senior Vice President

Job Overview

The Business Unit Group Manager is a senior‑level position responsible for the overall administrative activities of a business. These tasks may include managing external audits, business continuity activities or addressing regulatory issues, and coordinating activities such as the tracking of business financials, employee headcount and other administrative needs.

• Drive administrative, operational, reporting and quality improvements through partnership with internal teams.
• Manage financial control by applying a comprehensive understanding of the department’s Profit & Loss (P&L), including appropriate accruals, client allocations, the impact of capitalization, recovery and fixed price contracts to improve operational efficiency and productivity.
• Handle all cross‑product technology, regulatory and administrative duties, including financial, staffing, quality, risk and regulatory matters.
• Execute vendor management activities, ensuring legal requirements are met and coordinating contract negotiation and processing.
• Provide oversight of the Business Critical Milestone Reporting process and other reporting processes to ensure quality, efficiency and accuracy.
• Ensure headcount is accurate, real‑estate is inventoried and planned, and onboarding and termination of resources are managed.
• Work with technology leadership to support the Business People strategy as well as the communication strategy for the department.
• Appropriately assess risk when business decisions are made, driving compliance with applicable laws, rules and regulations, and supervising the activity of others to maintain accountability.

• Experience in global and complex settings with multiple stakeholders.
• Management experience, preferably in a financial services role.
• Knowledge of the financial services industry and technology.
• Demonstrated ability to manage a team.
• Proven ability to work in high‑pressure environments.
• Clear and concise written and verbal communication skills.

Bachelor’s Degree/University degree or equivalent experience.

We work hard to have a positive financial and social impact on the communities we serve. By joining Citi, you will enjoy a competitive base salary (annually reviewed) and a host of additional benefits:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
• Discretionary annual performance‑related bonus.
• Private medical insurance packages tailored to your circumstances.
• Employee Assistance Program.
• Pension Plan.
• Paid Parental Leave.
• Special discounts for employees, family and friends.
• Access to an array of learning and development resources.

Citi is an equal‑opportunity employer. Qualified candidates will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you are a person with a disability and need a reasonable accommodation, please contact us.