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Hybrid Customer Service Retail Supervisor - Lead & Elevate Service

Job in Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: Musgrave Group Plc
Full Time position
Listed on 2026-07-14
Job specializations:
  • Management
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 21000 - 26000 GBP Yearly GBP 21000.00 26000.00 YEAR
Job Description & How to Apply Below

Musgrave Belfast is seeking a Customer Service Retail Supervisor to lead the checkout team, deliver outstanding service, and foster a customer‑focused culture across the branch.

You will train colleagues on SOPs, manage shifts within budget, monitor KPI performance, and ensure compliance with HS and HACCP standards while safeguarding stock and nurturing positive customer relationships.

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