Despatch Manager

Job Title:

Despatch Manager Contact:
Conor O'Hagan

Description:

We are seeking a highly organised and proactive Despatch Manager to lead the despatch operations at a fast-paced bakery site. This is a fantastic opportunity for an experienced professional to take charge of a critical function, ensuring the accurate, timely, and safe delivery of freshly baked products to customers across the region. This is a day shift role, Monday to Friday, offering a dynamic and rewarding work environment.

As the Despatch Manager, you will be responsible for:

• Leading and motivating a 24/7 despatch team to achieve outstanding performance.
• Managing the safe, accurate, and timely despatch of fresh bakery products.
• Coordinating daily vehicle loading and delivery schedules.
• Driving continuous improvements in productivity, quality, and customer service.
• Maintaining the highest standards of food safety, hygiene, and health & safety compliance.
• Monitoring KPIs and implementing actions to improve operational performance.
• Collaborating with Production, Planning, Engineering, and Transport teams to ensure seamless operations.
• Developing team capability through coaching, training, and performance management.
• Managing operator efficiency rates through the Warehouse Management System to meet business standards.
• Controlling losses, damage, and pick accuracy to meet weekly/period targets.

To succeed in this role, you will need:

• Proven experience managing a despatch, warehouse, or logistics operation, preferably within an FMCG environment.
• Strong leadership skills with the ability to inspire and develop teams.
• Excellent organisational and planning abilities.
• The ability to make logical decisions and operate effectively in a fast-paced environment.
• Experience using warehouse management systems.
• Strong analytical skills with the ability to prepare and present reports to senior management.

• Competitive Salary Package
• 25 days annual leave plus 8 bank holidays
• Onsite parking
• Matched employer pension contributions of up to 10% & Life Assurance
• Employee Assistance Programme offering free and confidential support services, including counselling, financial guidance, and legal advice
• Cycle to Work Scheme
• Access to a company discount scheme with savings at over 500 businesses/outlets, including Asda, Tesco, Currys, and Argos