Branch Manager

We have an exciting opportunity for an experienced Branch Manager to join our team in Tilbury! This is a full time, permanent position offering a competitive salary and the chance to lead one of our key UK branches.

As our Branch Manager
, you will oversee the daily operations of the branch and drive commercial performance. You will be responsible for leading the team, ensuring exceptional customer service, and maintaining the overall profitability of the branch.

• Oversee day‑to‑day branch operations to ensure efficiency and smooth running.
• Implement and enforce company policies, procedures, and regulatory compliance.
• Develop and deliver sales strategies to achieve branch targets.
• Identify new business opportunities and build strong relationships with potential clients.
• Champion a customer‑centric culture, ensuring high levels of satisfaction.
• Recruit, train, supervise and develop branch staff, including Deputies, Supervisors and Team Leaders.
• Conduct performance evaluations and provide constructive feedback.
• Prepare regular performance reports for senior management.
• Work with the marketing team to support local promotional activity and brand awareness.
• Represent the branch at community and networking events.
• Promote LV’s Core Values – Familial Values, Integrity, Excellence and Accountability.
• Ensure compliance with LV HSSQE systems and procedures, prioritising safety at all times.
• Maintain awareness of trade compliance regulations, multilateral trade regimes, dual‑use requirements and Know Your Customer obligations.

• Proven experience as a Branch Manager or similar leadership role within logistics.
• Strong background in sales, customer service and staff management.
• Excellent leadership, decision‑making and people‑management skills.
• Commercially minded and results‑driven.
• Outstanding communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.
• Proficient in Microsoft packages.
• Fluent in written and spoken English.

Competitive Salary & Benefits Package:
We offer an attractive salary and benefits package, including:

• Performance bonuses
• 25 days annual leave + Bank holidays + your birthday off if it falls on a working day!
• Electric Car Salary Sacrifice Scheme
• Life Assurance Cover
• Wellbeing Package including discounted gym memberships, mental health support, GP anytime service.
• Occupational Sick Pay

We welcome applicants from all backgrounds and experiences. If you require any adjustments during the recruitment process, please let us know and we will support you. We are committed to creating an inclusive environment where everyone feels valued and respected.

Please note, only successful candidates will be contacted.

We reserve the right to close this vacancy early should we receive sufficient applications.