Life Science's Head

Life Science's Sector Head

Company:
QualityAI |

Location:

GB |

Employment Type:

Full-Time, Permanent

Qualitest is the world's leading AI-driven quality engineering company, helping global enterprises deliver flawless digital products and services with speed and confidence. With a deep footprint across regulated industries including Healthcare & Life Sciences, Financial Services, and Technology, Qualitest partners with leading enterprises to modernise quality practices, accelerate innovation, and achieve measurable business outcomes.

We are looking for a commercially sharp and strategically minded Sector Head to own and grow Qualitest's HCLS portfolio across EMEA. This is a senior P&L leadership role: you will be the business owner of a portfolio of major client relationships across the healthcare and life sciences sector, driving sustainable revenue growth, delivery excellence, and long-term client partnership.

Anchored in Switzerland and operating across EMEA, you will work at the intersection of client strategy, commercial leadership, and operational management — partnering closely with Account Managers, Delivery leaders, and the wider Qualitest executive team to ensure the sector performs, grows, and innovates.

• Own full financial accountability for the HCLS sector P&L across EMEA, including revenue, margin, and new business targets.
• Drive sustainable growth by identifying upsell, cross‑sell, and new‑logo opportunities within and adjacent to existing accounts.
• Support Account Managers in major commercial negotiations, ensuring sound portfolio management that balances client value with company profitability.
• Provide accurate forecasting and financial reporting to senior leadership, with a clear view of risks and opportunities.

• Cultivate trusted, long‑term relationships with C‑level and senior executive stakeholders across key HCLS accounts.
• Serve as the senior escalation point and strategic partner for major clients, ensuring they consistently experience Qualitest at its best.
• Monitor HCLS market dynamics, regulatory trends (e.g., FDA, EMA, MDR), and competitive developments to inform account strategy and Qualitest's broader go‑to‑market positioning.
• Collaborate with Sales teams on New‑Logo acquisition and RFP responses, bringing sector‑specific insight and commercial credibility.
• Identify cross‑account and cross‑sector opportunities to expand Qualitest's footprint and deepen strategic relevance to clients.

• Oversee quality of delivery across all HCLS accounts, ensuring consistent client satisfaction and alignment with contractual commitments.
• Partner with Delivery Managers and COEs to align capacity, capabilities, and delivery priorities across the sector.
• Identify systemic risks, delivery challenges, or quality issues and drive corrective action with urgency and transparency.

• Champion the adoption of AI‑driven testing, automation, and digital transformation practices within HCLS client engagements.
• Collaborate with Qualitest's solution teams and COEs to bring scalable, value‑driven offerings to the sector.
• Stay ahead of emerging technology trends relevant to healthcare and life sciences, and translate these into tangible value propositions for clients.

• Establish and lead sector governance routines including performance reviews, forecasting cycles, and strategic planning.
• Ensure adherence to company policies, delivery standards, and compliance requirements across all HCLS accounts.
• Promote a culture of transparency, accountability, and operational consistency across the sector.

• Lead, mentor, and develop a team of Account Managers and senior Delivery Managers, building capability and bench strength across the sector.
• Drive a culture of collaboration, empowerment, and high performance.
• Ensure clear succession planning, leadership development, and strong employee engagement across all levels of the HCLS team.
• Represent Qualitest's values and culture both internally and externally, acting as a visible and…