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Head of Service Improvement & Engagement

Job in Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: Housing Quality Network
Full Time position
Listed on 2026-08-04
Job specializations:
  • Management
    Change Management
Job Description & How to Apply Below

Housing Quality Network is seeking an experienced Business Engagement & Service Improvement Manager to lead a team focused on identifying opportunities for change, driving continuous improvement, and ensuring customer and colleague insights are at the heart of everything we do.

You will develop Service Improvement Coordinators and Root Cause Analysts, guiding them to deliver tangible improvements and lasting cultural change across the organisation.

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