Warehouse Operations Manager TLNT1_NI

Musgrave is one of Europes most successful family-owned businesses, with a rich 150-year legacy in food and brand innovation. We're proud to serve communities across Ireland and Spain, feeding one in three people every day through 18 iconic brands like Super Valu, Centra, Mace, Frank and Honest, and Musgrave Market Place. By supporting thousands of retail and food service family businesses, we make a positive impact on the communities they serve.

We're committed to becoming the most trusted and sustainable business in Ireland, and we're looking for dynamic, forward-thinking individuals to join us on this journey. As we continue our journey toward becoming Irelands most trusted and sustainable business, we have an exciting opportunity for a successful candidate to join our team as a Warehouse Operations Manager in our Dargan Depot.

The business is a 24-hour operation and shifts/work pattern will be agreed locally with manager 5 out of 7. Role

Purpose:

The effective management of the depot with key responsibilities for all operational management tasks within a warehouse environment. To provide thebest in class service to the retailer within economic constraints whilstmaintaininggood staff relations. Role Scope:
Responsible for ensuring that the operation is managed in such a way that all key performance indicators are achieved, and H&S guidelines are followed. AREA OF RESPONSIBILITY: CORE RESPONSIBILITIES
-Organise,planand manage the warehouse operation.

- Manage the warehouse operation to the satisfaction of the Company whilstmaintainingthe required service levels within budgetary constraints and operational KPI targets.

- Direct and motivate the line management teamon meeting operational goals in an environment where customer satisfaction is critical, and we constantly strive for continuous improvement.

- Manage key depot activities including performance, attendance management,quality and healthand safety. Measures:
Daily/weekly/annual KPI targets, Service level, On time delivery, Customer feedback, Employee Survey, Accreditations. AREA OF RESPONSIBILITY: CUSTOMER SERVICE
- Deliver all aspects of customer service including liaising with other departments and suppliers.

- Best in class service to the retailer and consumer.

- Ensuring the teammaintainquality and accuracy in all tasks.

- Customer focused and driven.

- Promote our brands. Measures:
Checked orders, Retail Service Centre, Customer Claims, Feedback driver/retailer, Support and promoting our brands locally. AREA OF RESPONSIBILITY: CONTINUOUS IMPROVEMENT
- Plan and drive the implementation andutilisationof all technology aids that may be provided.

- Proactively work with the depot management team to improve overallefficienciesin the warehouse.

-Facilitate an engaging and inclusive environment to generate ideas and solve problems in a fast-moving environment.

-Identify opportunities for continuous improvement within current processes using lean methodology. Measures:
Depot KPIs, Employee Survey, Attrition levels, Cost saving initiatives. AREA OF RESPONSIBILITY: EMPLOYEE ENGAGEMENT
- Manage and lead the team to ensure that they have the skill sets, resources and support needed to deliver in their role and achieve objectives.

- Ensure appropriate performancereview, development and succession management systems areoperatingeffectively.

- Set teamobjectivesand targets and monitor performance.

- Lead by example ensuring effective communication,supportandrecognitionstructures.

- Actively seek feedback from depot communication forums.

-Identify,developandretaintalent.

- Ensure effective two-way communication.

- Promote Sports and Social events.

- Take the lead on all IR/TU matters. Measures:
Team capability, key roles filled, performance reviews completed, effective communication, talent retention, employee survey completion, participation in committees and projects. AREA OF RESPONSIBILITY: HEALTH & SAFETY Under the 2005 Safety, Health &Welfare atWork Act, managers are responsible fortheir own health,safetyand wellbeing and that of their staff.

-Maintain focus on Employee Welfare, Health & Safety, HACCP, Hygiene and Housekeeping.

- Promote abest in class health and safety culture.

- Ensure safety,healthand welfare at work.

- Prevent improper conduct likely to endanger employees.

- Implement safety measures necessary forprotectionof employees.

-Participate in network health and safety focus groups.

- Ensure accidents are investigated and corrective actions implemented. Measures:
Accident reporting andreductiontargets, audits, mandatory training, property damage reporting, safety conversations, good catch analysis, H&S KPIs, meetings. AREA OF RESPONSIBILITY: FOOD SAFETY & QUALITY
- Protect the safety of food products while stored and transported.

-Maintain continuous focus on Food Safety & Quality.

- Direct and motivate line managersregardingproduct safety and quality.

- Prevent contamination and ensure products are stored and transported safely.

- Lead implementation of food safety and quality measures.

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