General Manager

Ready to use your leadership skills without sacrificing your evenings,weekends and holidays?

Ifyou'recurrently working in hospitality, hotels, leisure,healthcareor another customer-focused environment where late nights, weekend shifts and Christmas working are the norm, this could be the opportunity you'vebeen waiting for.

At Fresh,we'relooking for a General Manager to lead one of our brand-new student accommodation communities in Southall, offering around 400 beds and opening to residents in September 2027. This is a chance to take your people leadership, operationalmanagementand customer serviceexpertiseinto a rewarding environment where you can make a genuine difference to residents' lives, while enjoying a healthier work-life balance.

Unlike many management roles, this position offers 37.5 hours per week, Monday to Friday, with working hours between 8am and 6pm. That means your evenings, weekends and Christmas periods can be spent doing what matters most to you.

Start date 1st October 2026.

As General Manager you will have full accountability for the performance of the building. You willlead a high performing team and provide operational excellence,strong commercialresultsand outstanding customer experience.

• Recruit,leadand develop the on-site team including performance management in line with company policies.

• Proactively drive and convert sales by working towards business‑wide KPIs, while motivating and supporting team members to achieve their targets.

• Control site budgets,forecasting and expenditure

• Own the end-to-end resident journey from enquiry to check out

• Oversee all aspects of site operations, ensuringsiteoperatessafely, efficiently andremainsfully compliant

• Act as the primary representative of the Fresh brand,managing stakeholder and client relationships

• Drive service standards, residentsatisfactionandcontinuous improvement

You’rea hands-on commerciallymindedsenior leader with experience taking full responsibility for a residential, hospitality or service led operation.

You will bring:

• Proven leadership and people management experience

• Strong commercial and financial acumen witha track recordof delivering sales or revenue targets

• Confidence in managing compliance,safetyand operational risk

• A genuine passion for people,service and community-building

• The ability to make decisions under pressure and lead from the front