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Head of Customer Service & Service Delivery
Job in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2026-08-21
Listing for:
Little Fish (UK) Ltd.
Full Time
position Listed on 2026-08-21
Job specializations:
-
Management
Client Relationship Management -
Customer Service/HelpDesk
Client Relationship Management
Job Description & How to Apply Below
Littlefish is seeking a Customer Service Manager in the UK/Ireland with a strong leadership background to oversee a team of Support Consultants and Engineers. You will ensure exceptional customer experiences, manage service delivery, and act as a key escalation point across projects.
You will drive improvements, coach staff, and maintain high customer satisfaction through proactive management of KPIs and processes. A hybrid work setup and competitive salary are offered.
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