Head of Financial Management

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.

Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are looking for a Head of Financial Management for our UK Property Management business line. About JLL We're JLL. We're a professional services and investment management firm specialising in real estate.

We help organisations around the world achieve their ambitions by owning, occupying and investing in real estate. If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best.

We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL! About Client Financial Management The Financial Management function is responsible for the delivery of all financial management activity undertaken for our clients within the JLL Property Management (PM) business. The function comprises five core teams, each providing critical services to our clients and our business:
Accounts Receivable (c.60 UK colleagues, supported by c. 25 JBS colleagues) Treasury & Control (10 UK colleagues, c.50 JBS colleagues) Accounts Payable (c. 70 JBS colleagues only) Property Accounting, including Fund Accounting (c. 150 UK colleagues, supported by c. 40 JBS colleagues) - formerly Client Accounts Supplier Engagement Team (c. 15 UK colleagues working with the JBS AP colleagues) The primary focus of the services is for the UK Property Management business, but the teams also support the broader EMEA Property Management business, most notably in Ireland.

The role will have direct line management responsibility for the UK colleagues listed above. These teams deliver all financial accounting and operational services for our clients, including collection of income due from occupiers, payment and reconciliation of service charges, treasury management, fund administration, supplier payment and engagement, and all associated financial accounting activity. Combined, the function operates across the UK and India (JBS), with significant scale and scope across our client portfolio.

Given the inherently high risk within the PM business and the requirement for compliance with RICS and HMRC regulation, adherence to documented controls and procedures is critical. An annual ISAE 3402 third-party controls assurance report setting out the key controls important to our clients evidences this compliance. Role Purpose As Head of Financial Management, you will lead and develop the five financial management teams, driving operational excellence and continuous improvement whilst creating a thriving culture of accountability and professional excellence.

You will combine relentless focus on operational delivery with vision for transformation, working seamlessly with our UK and offshore (JBS) teams to ensure best-practice execution r leadership will be visible, purposeful, and values-driven, setting the tone for a culture of integrity, service excellence, and sustainable performance improvement. This role will report into the Head of Operations for the UK Property Management business and work closely with cross-functional PM UK leadership (as part of the UK Property Management Leadership Team) to ensure successful delivery of financial management activity for our clients.

Responsibilities Operational Delivery Lead and manage all five financial management teams (Accounts Receivable, Treasury & Control, Accounts Payable, Property Accounting including Fund Accounting, and Supplier Engagement Team) to deliver consistent, high-quality service across UK and JBS operations. Drive excellent operational performance and efficiency, establishing strong controls and ensuring adherence to regulatory and compliance requirements (RICS, HMRC, ISAE 3402) at all times.

Provide direction and support to manage allocation of resources, performance and competing priorities to consistently meet client expectations and service level agreements, whilst establishing systems and processes to actively monitor resource allocation and productivity across teams to build visibility into team and client profitability. Collaborate with our Client Relationship teams to ensure the delivery of a high-quality financial management service that aligns with client needs, agreed…