Regional Manager - Northern Ireland

Regional Manager – Multi‑Site Retail (15+ stores), Northern Irelandregion, £52-62k p.a. + bonus and wide range of great benefits.
Jollyes Pets are growing! If you’d like to combine your passion for pets with your career in an award-winning business, this could be your purrrrfect move.

Are you a retail Regional Manager with proven experience leading 15+ stores and driving continuous improvement and commercial growth? Do you thrive on developing leaders, building strong culture, and achieving outstanding KPI results? Do you love pets!

We’re looking for a passionate, people‑focused Regional Manager to join our Retail Leadership Team and take ownership of a thriving patch of Jollyes stores. You’ll report to our Head of Retail and play a key part in shaping the success, culture, and capability of your region.

And in return. . .

At Jollyes, we’re as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it’s needed most.

• Competitive salary of £52-62k p.a. (depending on experience) plus company car or car allowance
• Company bonus scheme of up to £20k p.a., based on achieving objectives
• Wellbeing & financial perks including iTrent financial wellbeing (with early access to earnings), Retail Trust support, online GP/mental health services, fitness programmes, dentist-on‑demand, enhanced family leave, and discounted David Lloyd gym membership.
• Great colleague rewards such as our ‘Treats’ platform with hundreds of discounts, 30% off Jollyes branded products (20% off others, plus groomer/clinic savings), and extra paid leave for your birthday, wedding and when welcoming a new pet.
• and much more . . . (too much to list but all detailed on our careers site!)

Further benefits on completion of probationary period: (critical illness, life assurance, private medical insurance, enhanced pension).

In this role, you’ll inspire and empower Store Managers to succeed—creating an engaged, high‑performing region that delivers exceptional standards and outstanding customer service.

The region spans across 15
* stores from Coleraine to Newry and from Enniskillen across to Bangor, so it’s essential you live within the area to ensure regular travel and presence in your stores.

A full job description is available on request, but in summary your remit includes:

• Leading a network of c15+ stores, driving KPI performance across customer, people, and financial metrics.
• Regular store visits to review performance and store standards, coach teams, and champion operational excellence
• Communicating key priorities and ensuring your teams understand how they contribute to our mission
• Delivering regular feedback and reviews, recognising excellence and confidently managing under‑performance
• Working cross‑functionally to maximise opportunities in our services such as Community Pet Clinic operations and to lead operational input for any new stores opening in your region.
• Using data insights (including Tableau reporting) to create clear, actionable plans for growth
• Building a strong pipeline of talent with succession plans and proactive recruitment for future needs
• Creating a positive, supportive environment where colleagues feel valued and stay with us
• Ensuring full compliance with health & safety, security and incident management across your stores
• Sharing best practice with your peers in other regions, contributing to a continuous improvement culture

Jollyes is growing s additional role requires an experienced retail leader who has “walked the walk” in a regional role and can join the existing team from a place of experience.

To thrive in this role, you’ll be:

• A proven multi‑site leader with Regional level experience in a comparable sized retail business.
• Can demonstrate business growth and progression in your career to date.
• Passionate about coaching, developing, and empowering others, you recognise that your success comes through how you support your people to succeed.
• You lead with integrity and make sound business decisions for short, medium and longer term.
• Commercially sharp,…