Compliance Team leader

Overview

Our small Canadian-born business was founded in 1978 and has become a global organization that now spans 120 locations across 20 countries. Our expansion has been rapid, but what matters most is the common belief that drives all 5,000 of our people to be a different type of real estate organization. We believe that the places in which we live, work and play have the power to make us happier and healthier, and we are united by a shared sense of purpose, to have a positive impact on people’s lives.

In short, we are a global commercial real estate advisory firm with a simple aim: for real estate to play a leading role in creating vibrant buildings, cities and places that deliver long-lasting social value and economic impact.

Our small Canadian-born business was founded in 1978 and has become a global organization that now spans 120 locations across 20 countries. Our expansion has been rapid, but what matters most is the common belief that drives all 5,000 of our people to be a different type of real estate organization. We believe that the places in which we live, work and play have the power to make us happier and healthier, and we are united by a shared sense of purpose, to have a positive impact on people’s lives.

In short, we are a global commercial real estate advisory firm with a simple aim: for real estate to play a leading role in creating vibrant buildings, cities and places that deliver long-lasting social value and economic impact.

We believe that our industry is changing, and we want our business to be a melting pot of curious minds, passionate hearts and strategic intelligence. Your gender, religion and race are all highly respected, but are less important to us than your ability to step up and change the game. We provide you with a place where you can do just that, with like-minded people.

Collaboration is embedded in the way we work – our people have the autonomy to collaborate on client relationships, engage teams across the business, lead operations, work collectively on projects, participate in strategy and are ultimately responsible for our growth. Our distinctive Principal-led, privately-owned model puts us in the enviable position of being able to offer every employee the opportunity to own a share of our business and inspires and allows anyone to become a Principal.

This role carries voting rights, so our people have a very real say in the future direction and operation of our business. This means that we are able to attract, engage and retain the best talent from the industry.

The Compliance Team Leader’s role includes but is not exclusive to the following duties:

• · Lead. motivate and develop team of Compliance Administrator, ensuring that all operational procedures are adhered to.
• · Allocate workloads and monitor team performance against agreed objectives.
• · Conduct regular 121 meetings and performance reviews.
• · Conduct team meetings to update team members and drive performance and best practice.
• · Provide coaching, training and support to improve capability and consistency.
• · Foster a collaborative, customer focused and continuous improvement culture.
• · To handle any team escalations and client complaints in a friendly, professional and confident manner.
• · To encourage inclusive working partnerships with all CSC employees.

• · Responsible for the operational and reporting capacity for all property compliance to ensure consistent standards maintained, risks identified and escalated to management appropriately.
• · Monitoring the organisation’s compliance with regulations and internal policies to ensure they are up to date and compliant with the relevant H&S regulations and relevant codes of practice.
• · Ensure thorough examination of compliance certification and documents for validity and identify remedial actions to be taken.
• · Review existing uploaded documents on the system to ensure correctness of information and confirmed closure of remedial actions.
• · Responsible for performance against agreed Client KPIs to minimise risk and lessen exposure to financial penalties.
• · Consult on…