Director of Customer Experience & Transformation
Job in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2026-08-30
Listing for:
Metropolitan Thames Valley
Full Time
position Listed on 2026-08-30
Job specializations:
-
Management
Change Management, Client Relationship Management, Project & Program Management
Job Description & How to Apply Below
Metropolitan Thames Valley Housing (MTVH) is seeking a Director of Customer Experience to lead a major transformation, combining data-led insight with digital enablement across MTVH’s housing services. The role sits on the Senior Leadership Team and requires shaping the customer journey at scale while coordinating across housing, leases, neighbourhoods and support functions.
You will drive customer insight, service design and end-to-end experience improvements, including complaints handling,
#J-18808-LjbffrNote that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×