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Senior CX & Growth Leader – Cloud Communications
Job in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2026-09-01
Listing for:
DataFin Recruitment
Full Time
position Listed on 2026-09-01
Job specializations:
-
Management
Account Manager
Job Description & How to Apply Below
Data Fin Recruitment is seeking a Customer Experience Leader for South Africa's cloud communications sector (DBN/JHB). You will own the end-to-end account management lifecycle for mid-market and enterprise clients, focusing on retention, growth and lifetime value through UCaaS, CCaaS and AI-powered digital agents.
In this role you will drive account plans, manage renewal cycles, identify up-sell opportunities, collaborate with pre‑sales, product and professional services, and maintain high
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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