Laboratory Manager - Organics

ALS is a global leader in testing, providing comprehensive testing solutions to clients in a wide range of industries around the world. Using advanced technologies and innovative methods, we help our clients leverage data-driven insights for a safer and healthier world.

Our people are the heart of our business, driving testing solutions and innovations to solve complex challenges and create lasting value for our clients. But most importantly, our people care – for each other and for the work we do. With over 20,000 team members across 70 countries, you’ll be part of a global network. Learn more about what makes our workplace great here.

At ALS, we encourage you to dream big.

When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.

Shape your future. At ALS, we encourage you to dream big. We want you to have the opportunity to create your own career pathway that will expand and develop your skills to grow a diverse and fulfilling career at ALS.

We’re looking for an Organics Laboratory Manager to lead the day-to-day running of the Organics Team delivering high-quality analytical testing and/or logistics support to keep the lab performing at its best. You’ll drive safe, compliant, on-time delivery - while developing people, improving processes, and deputising for the Department Manager when needed.

• Lead, motivate and performance-manage a busy team to deliver productivity and on-time results without compromising analytical integrity
• Promote a strong Health & Safety culture; ensure full compliance with HSE requirements and ALS policies
• Maintain UKAS/ISO 17025 standards in your area through routine checks, audits and right-first-time discipline
• Authorise/review SOPs and analytical methods to ensure they remain valid, robust and fit for purpose
• Investigate issues/nonconformances, ensure accurate documentation, and drive timely corrective actions
• Partner with Customer Services on technical queries and product quality matters to protect customer experience
• Own capability: training plans, competence records, coaching and PDPs to build a confident, flexible team
• Support recruitment, selection and onboarding to strengthen resourcing and succession
• Deliver continuous improvement and operational excellence, working with the OpEx team to embed better ways of working
• Deputise for the Department Manager across H&S, Quality, HR and Production/Delivery as required

• HNC/HND (or equivalent) in a relevant subject
  and/or
  significant experience in a commercial testing laboratory
• Strong working knowledge of ISO 17025/UKAS requirements (MCERTS experience beneficial)
• Demonstrable people leadership skills (performance management, coaching, difficult conversations)
• Solid understanding of Quality Management Systems and a “do it right” mindset
• Confident communicator who can work effectively with teams, managers and Customer Services
• Proven ability to plan, prioritise and organise resources to meet turnaround and service targets
• Track record of driving improvements and solving problems using data and root-cause thinking
• High standards of integrity and confidentiality when handling technical and people matters
• Comfortable staying technically current in the area (expected