Industry Delivery Director

Final date to receive applications: 11 October 2026

Department: Delivery Management

Employment Type: Permanent

Location: Any UK Office Hub (Bristol / London / Manchester / Swansea)

Compensation: £100,000 - £125,000 / year

Made Tech is a leading provider of digital, data and technology services to the UK public sector. We are committed to modernising public sector legacy applications and working practices, and to delivering innovative solutions that enable government agencies to achieve their mission‑critical objectives efficiently and securely.

Our Delivery Directors are accountable for the successful delivery of our entire portfolio of client activity by leading a team of delivery professionals in an industry through your team of Principal Delivery Managers. You will be pivotal in leading our delivery across multiple clients within the industry and managing client relationships at the most senior level. At times you will be required to get hands on and tactical in order to ensure we deliver our client’s outcomes.

Commercially experienced with deep client delivery expertise, you will be responsible for overseeing the delivery across a portfolio of client revenues in excess of £40 million per annum and growth of 25%. You will ensure the successful execution of projects, client delight, team engagement, and the continued growth of our business within the public sector.

This role reports directly to the Chief Delivery Officer, with a dotted line to the relevant Industry Director. Successful Delivery Directors are able to build teams that connect our Capability Practices, Industry Practices and clients.

Key outcomes for Delivery Directors:

• Demonstrate leadership and expertise in your Industry and in highly consultative professional services delivery.
• Support Industry and Made Tech commercial growth balanced with delivery quality and risk.
• Support client development and pre‑sales activity.
• Develop senior relationships with client counterparts and stakeholders to build Made Tech’s reputation, reach and impact.
• Support the development of the Delivery Managers within your Industry.
• Contribute to the ongoing development of the Delivery Management practice and other Capability Practices as a member of the Client Delivery leadership team.

• Ensure the successful delivery of client outcomes within your portfolio.
• Support clients in the achievement of their wider outcomes through becoming a trusted advisor and building a senior network within their organisations.
• Support the Delivery Managers working on your engagements to ensure the right client outcomes are achieved.

• Build peer‑to‑peer relationships within our clients, wider industry and the Made Tech business.
• Through your delivery team, anticipate and understand client needs and objectives to drive alignment of our services, solutions and propositions.
• Be a visible and active member of relevant forums, bodies and communities – internally and externally – to build strong stakeholder networks, support personal and professional development, and represent the Made Tech brand.
• Bring clients across government together where they have common problems and to build valuable networks through introductions, community events or thought leadership.

• Support the growth (revenue and margin) of the industry
  • Ensure proposals and SoWs are produced and delivered successfully
    • Ensure proposal teams are suitably resourced
    • Ensure solutions are appropriately scoped (incl. team shapes)
  • Ensure delivery teams and CPs effectively include Capability Practices and subject matter experts to contribute…