DC Business Manager

## DC Business Manager Apply:
Home - UK
- England:
Full time:
Posted Today:
End Date:
October 7, 2026 (6 days left to apply):
R0019516#
** Who are we?
** Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
** Role Purpose
** The DC business comprises c.50 professionals across consulting, analyst and technical functions, operating across multiple market specialism.

The DC Business Manager eases the operational performance of the DC business, ensures the effective management of consultants and analysts, tracks delivery against commercial objectives, and supports the provision of high-quality management information to senior stakeholders. The role partners closely with Market Leads, Head of Pension Client Services, Finance, HR, Compliance and the DC Senior Leadership Team to drive performance, operational excellence and business growth.

** Key Responsibilities
**** 1. Business Performance, Reporting & Financial Management
*** Own operational reporting across the DC business, delivering accurate and timely management information on pipeline, revenue, utilisation, invoicing, profitability, work in progress and delivery performance.
* Act as the primary operational liaison with Finance, ensuring robust forecasting, reporting and financial controls.
* Partner with Market Leads to ensure correct reporting on business performance, assumptions, identify risks and implement actions to improve commercial outcomes.
* Undertake regular performance reviews with Market Leads and the DC Senior Leadership Team, providing insight-driven recommendations and clear accountability for delivery.
* Develop and maintain dashboards and reporting frameworks that provide visibility of team, market and individual performance.
* Review consultant and analyst accountability for commercial and delivery objectives through robust performance monitoring and reporting.  
** 2. Leadership, People Management & Resource Planning
*** Provide data and metrics for Market Leads to direct leadership and management of consultants and analysts, establishing a high-performance culture focused on accountability, collaboration and delivery excellence.
* Monitor clear objectives, priorities and performance expectations aligned to business strategy and market plans.
* Schedule and help prepare regular one-to-one meetings, workload reviews and performance discussions.
* Feed in to performance management activity, recognising high performance and addressing underperformance swiftly and constructively.
* Monitor resource planning, workload management and client allocation across the DC business to optimise utilisation and service delivery.
* Partner with Market Leads and support function managers to ensure resources are aligned with business demand and growth objectives.
* Lead recruitment, onboarding and integration of new consultants and analysts.
* Coordinate succession planning, talent development and workforce planning across the team.  
** 3. Learning, Development & Capability Building
*** Build the capability framework of consultants and analysts through structured development, coaching and mentoring programmes.
* Work with Market Leads to…