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Director of Service Operations & Service Excellence

Job in Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: Softcat plc
Full Time position
Listed on 2026-10-02
Job specializations:
  • Management
    Operations Management, IT Specialist, Maintenance Manager, IT Project Manager
Job Description & How to Apply Below
Position: Director of Service Operations & Live Service Excellence

Softcat plc is seeking a Head of Service Operations to lead the Unified Service Desk and coordinate the Service Operations team. This role involves setting operational standards and managing service delivery across multiple platforms.

As a leader, you will own operational control models and ensure high-quality service levels. Additionally, the position offers flexible working patterns, allowing for hybrid work and flexible hours, supporting a work-life balance.

The Director of Service Operations & Live Service Excellence role at Softcat plc is now open for applications in United Kingdom.

Consider building your career as a Director of Service Operations & Live Service Excellence at Softcat plc.

The Director of Service Operations & Live Service Excellence position in the Management & Operations, IT & Technology field is open for applications.

We have an opening for a Director of Service Operations & Live Service Excellence in United Kingdom within Management & Operations, IT & Technology.

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