Assistant General Manager Job Belfast area,Belfast City District Northern Ireland UK,Management

ASSISTANT GENERAL MANAGER KING PINS BELFAST CASTLE LANE A LITTLE BIT ABOUT OUR BRAND:

Looking for a fun and exciting opportunity? The ultimate bowling experience for all the family. You’ll find state-of-the-art Ten Pin and Duck Pin lanes, ice-free curling, shuffleboard, tech darts, batting cages, air hockey, arcade games, karaoke booths, mini golf and more! Pins Leisure is the Crown Jewels of bowling.

Started by 2 brothers 13years ago, falling under the Professionals At Play umbrella, we now operate 30sites nationwide with many more to come!

WANT TO BE A PART OF SOMETHING AMAZING? WHAT WE’D EXPECT FROM YOU;

In an Assistant General Manager we want a leader, that drives the business forward in a role that requires you to be a real team player with a passion for hospitality. Winning personality and a fun-loving spirit are a must!

Role Responsibilities:

Ensure we are delivering the best experience for our guests on every visit
Having an input on delivering the quarterly business plans.
Leading by example through;
Training, coaching and developing a winning team.
Managing a P&L to meet financial targets and expectations.
Managing the Safety, Security and licensing aspects of the business
Managing our guest experience platform to improve service and standards
Maintain a fun and engaging culture using our Brand Standards and Company Ethos
Monthly reviews with all your team members encouraging their growth and development.
Ensuring service standards and duty management are upheld throughout operating hours
Be an industry expert in all areas of duty management

WHAT WE’RE LOOKING FOR IN AN INDIVIUAL;

We want you to bring enthusiasm and your own character to the role. King Pins is about being professionals who bring the playground to the bar, and we want people to join us on this journey who share our values;

Passionate Attitude
Loves to be professionally playful
Always gives good energy
Your team, every time

WHAT YOU GET:

Salary £34,000
Achievable bonus scheme
Tips & service charge shared equally amongst the whole team
50% off food & drink & free gaming
Regular team incentives- with rewards including paid trips abroad!
2 Staff Socials throughout the year
Employee Assistance Program that includes access to free counselling services
Further development opportunities within the company growth
Development courses including; leadership, mental health awareness, first aid and personal licences.
Access to Rewards Gateway, offering discounts at 100s of retailers
Holiday allowance increasing each year with length of service
Cycle2

Work Scheme
Smart Tech - buy tech from Currys and spread the cost interest free!
Full access to your Tips & Service Charge weekly through TiPJAR

JOB SPECIFICS

45hr working week across 5 shifts
It is expected that you will be available to work weekends and public holidays
Expected to have a reliable commute to work
Managing a large team of up to 50 staff members
Reporting KPI’s weekly, monthly, and quarterly to the Area Operations Manager
Liaising with all departments of the Professionals At Play business including; marketing, sales, finance, operations and maintenance.