Head of ICT Support

Job Reference: )Primary Location :
Antrim-Belfast-Belfast Office Other Locations :

Down-Dundonald-Dundonald Office, Antrim-Antrim-Antrim Board Centre, Armagh-Armagh-Armagh Office, Tyrone-Omagh-Omagh Office Contract Type :
Permanent Duration of Contract/Contract End Date : N/AStatus :
Full-Time Hours per Week : 36 hours per week Working Pattern :
Monday - Friday There will be requirement to attend meetings outside normal working hours as and when required including some evening and weekend work.

Grade/Scale :
Assistant Senior Education Officer | NJC pts 58 - 61 | £70,626 - £73,955 per annum

Additional Allowance(s) :
Not Applicable Anticipated Interview Date(s) : TBCAdditional Information:
Base location to be discussed and agreed with the Director of DTS, however, the post holder will be expected to be regularily based in one of EA’s main current offices, Belfast, Armagh, Omagh, Dundonald or Antrim (subject to change). As the role carries regional responsibility, travel across Northern Ireland (and on occasion further afield) will be required in order to attend meetings and fulfill the full range of duties and responsibilities.

JOB DESCRIPTION Post:
Head of ICT Support

Reports to:

Director – Digital Technology Services Staff - 60 LEADERSHIP Heads of Service are responsible for working flexibly and collaboratively with the relevant Chief Officer and Directors to provide leadership to the EA’s services and functions. Heads of Service are responsible for overseeing the delivery of high-quality, efficient services; ensuring alignment across directorates; leading service improvement initiatives; and contributing to corporate programmes and projects.

These positions demand demonstrated expertise in leadership and effective collaboration to ensure that our services enable schools to achieve optimal outcomes for children and young  this context, the roles have responsibility for the following:

- As a member of the directorate’s senior management team, streamline structures, leverage strengths, and enhance EA as an excellent place to work.

- Provide effective services to schools and other stakeholders, while implementing projects and programs that align with EA's priorities, business plan, and both directorate and service-level objectives.

- Work collectively with other Heads of Service to inform, align, agree and progress corporate and directorate priorities.

- Support the Directors to ensure that the optimum structures are in place for the directorate and delivering any changes required to deliver these structures,
- Provide directorate and service-level leadership to empower and develop managers and staff and develop a culture of improvement and operational excellence.

- Assist the Directors in providing reviews of EA’s essential operations and current challenges to help create a more equitable organisational structure.

- Advance EA’s medium-term objectives for sustainability by ensuring that directorate and service delivery models are consistently aligned with its vision and strategic priorities.

- Provide support to Chief Officers and Directors in prioritisation of EA’s activities to determine which are essential and which may need to be discontinued, paused or reconfigured.

- Ensure that the service’s annual budget allocation is effectively managed.

- Ensure proactive performance management of services by implementing performance indicators. Promote a performance management culture through team and individual accountability.

- Work collaboratively with stakeholders including partners across the education sector, governing bodies, school leaders, trade unions, elected representatives, other related agencies, the media and the public.

- Maximise opportunities for improvements while promoting innovation and…