Director of Service Operations & Service Excellence
Listed on 2026-10-07
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Management
Operations Management, IT Specialist
Softcat plc is seeking a Head of Service Operations to lead the Unified Service Desk and coordinate the Service Operations team. This role involves setting operational standards and managing service delivery across multiple platforms.
As a leader, you will own operational control models and ensure high-quality service levels. Additionally, the position offers flexible working patterns, allowing for hybrid work and flexible hours, supporting a work-life balance.
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This posting is for the Director of Service Operations & Live Service Excellence role at Softcat plc, based in United Kingdom.
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