Senior Commercial Manager, O&M

At Canadian Solar, our vision is to make lives better by bringing electricity powered by the sun to millions of people worldwide. As a leading manufacturer of solar panels, inverters, and energy storage solutions, we've been an industry front-runner since our founding in 2001.

Our commitment to sustainability is reflected in all parts of our organization as we navigate the complexities of a booming industry.

Throughout Canadian Solar's subsidiaries, e-Storage, Recurrent Energy, MSS and CSI Solar Co., we invest in our employees' growth. Our training programs and promotional opportunities ensure we all can continue to learn. We understand the importance of work-life balance and provide various flexible work options to support our employees' well-being. Join our team to "Make the Difference" by creating a lasting positive impact on the world and the communities where we operate.

The Senior Commercial Manager is responsible for leading the commercial and operational performance of a portfolio of PV and BESS sites, ensuring high standards of client service, system reliability, contractual compliance, and commercial performance. The role provides leadership and direction to Commercial Associates and Juniors, while maintaining strong relationships with clients, contractors, asset owners, and internal stakeholders.
The role includes overseeing key client relationships, acting as a senior escalation point for complex commercial and operational matters, and ensuring that contractual obligations, commercial opportunities, and portfolio risks   are effectively managed. The Senior Commercial Manager is also responsible for monitoring key account and team performance metrics, providing regular reporting to the Commercial Associate Director, and contributing to wider commercial strategy and business planning.
Working closely with O&M technicians, supervisors, engineering, and support teams, the role provides leadership in resolving operational issues, mitigating commercial and contractual risks, and driving continuous improvement across the portfolio. The Senior Commercial Manager also plays a key role in developing team capability, promoting commercial awareness, and supporting the delivery of efficient operations, improved profitability, and long-term customer and asset performance.

Stakeholder & Client Management:
* Manage and develop strong relationships with clients, suppliers, internal REPS-UK support departments including Accounting, Finance, Legal, Warehousing & Senior Management, as well as the O&M Field Technicians & Engineers, Operations Control Centre, and asset owners.
* Act as a senior point of contact for allocated client portfolios, ensuring a consistently high standard of service and effective communication.
* Attend and lead client meetings, calls, and, from time to time, site visits
* Provide regular client updates, reports, and commercial performance information as required.
* Act as an escalation point for client issues and complex matters managed by other members of the Commercial team, ensuring appropriate ownership and resolution.  Team Leadership & Development:
* Line manage Commercial Associates and Juniors, providing regular 1:1s, performance reviews, coaching, feedback, and development opportunities
* Allocate and prioritise client portfolios across the Commercial team to ensure balanced workloads, effective resource utilisation, and a consistently high quality of client service
* Support the recruitment, onboarding, training, and development of new Commercial team members
* Act as a role model and mentor, developing team capability, commercial awareness, client management skills, and understanding of O&M processes and contractual requirement
* Lead internal Commercial team meetings, encouraging effective communication, collaboration, knowledge sharing, and continuous improvement  Commercial & Contract Management:
* Oversee the commercial administration and management of allocated client portfolios, ensuring contractual obligations and commercial requirements are understood and effectively managed
* Ensure that all costs outside of the contractual scope are identified, appropriately assessed, and approved by clients by means of a Service Quote
* Oversee the preparation and review of RFPs, Service Quotes, Purchase

Requisition s, Purchase Orders, and other commercial documentation relating to O&M parts and service procurements
* Develop a strong understanding of O&M contracts and REPS-UK responsibilities, ensuring…